Accommodation: If you have not already booked accommodation or need to, call Infotel on 01775 841184.
Backing Boards:Do not assume that your stand has backing boards, please call Iain if you have any queries on 01778 395024.
Badges: Exhibitor badges for all personnel engaged in build-up, stand attendance, and breakdown of the exhibition is mandatory.
Breakdown: Following the close of the exhibition at 4.30pm and an announcement to commence breakdown has been given. Sunday, removal of exhibits and dismantling of displays may commence ONLY WHEN ALL VISITORS HAVE LEFT THE HALL. Please do not dismantle your stand or remove exhibits before this time, as this could affect future invitations. Those in the West Hall will breakdown utilising the loading bay in this hall. Breakdown times for the rest of the exhibitors/layouts will be given to them at the event. All stands must be removed from both halls on Sunday evening by 7pm.
Bus: There will be a bus running on a shuttle service between Alexandra Palace Station, Wood Green Underground Station and the venue. This service is free and will run continuously commencing at 8.30am at the stations each day. The last bus will depart for the venue at 5.15pm on Saturday and Sunday.
Card Machines: Signal is not very strong at Alexandra Palace, If you need to use one and want to purchase a phone line which will be supplied direct to your stand then you need to order this before the event with the venue on 020 8365 2121.
Cash Point: There is a cash point machine positioned in Palm Court outside the Security Office.
Children: Under the Health and Safety Act, NO CHILDREN under the age of 14 years will be permitted on the premises during set-up or break down. After this time they must be accompanied or supervised by a responsible adult whilst on the premises.
Electricity: If you book electricity, a socket will be provided within or near to each stand. You are required to bring adapters and extension leads as you will require to distribute from the socket these need to be PAT tested prior to arrival. ALL electrical appliances must be subjected to Portable Appliance Testing (PAT). Labelling of appliances with date of inspection is necessary as verification of testing. Four way multi block extension leads of no more than 2 metres in length must be utilised. All extension leads MUST be uncoiled and fitted with appropriate fuses. Multiple plug adaptors are not permitted. The electrical contractor may ensure compliance with regulations. If you do not pre-book electricity please be aware that it may not be possible to order this at the event. Late bookings will be subjected to a 50 % surcharge.
Emergency Exits: It is important that the areas around all the emergency exits are kept clear and unobstructed at all times.
Emergency Procedures: Fire points are sited around the exhibition hall. Please ensure that you are familiar with your nearest emergency exit and location of the fire points. If an emergency arises please leave by the nearest exit. Do not attempt to take anything with you. Do not attempt to return to the building until the all clear is given.
Emissions Zone: Emissions Zone: Alexandra Palace is within the London Low Emission Zone. It will be the exhibitor’s responsibility to ensure that their vehicles comply with the rules. Further details are available at the TfL website http://www.tfl.gov.uk/roadusers/lez/default.aspx
Exhibition Stands: Please be aware that should any stands exceed their space, you will be approached and asked to move within the area that you have contracted to.
Exhibitor manual: Please take a look and read carefully, the manual on this website.
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First Aid: : First Aid will be on duty during the show, if you require first aid assistance please go direct to the First Aid room or come to the Information Office in Palm Court for help.
Furniture: Tables and chairs will be available as requested. You will need to report to the Information Office, furniture will need to be signed out. If you have not pre ordered these then please be aware that it may not be possible to order them at the event. Late bookings will be subjected to a 50 % surcharge.
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Gangways: Must be kept clear at all times during show opening hours. If you discover a fire, raise the alarm immediately via the nearest break-glass or inform a member of staff or security.
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Information Point: Opening times to be confirmed.
Insurance of Layouts: We do hold general public liability insurance for the duration of the show. No insurance cover is taken out for Layouts, trade exhibitors, societies or preservation societies. Own arrangements must be made for these purposes.
It is an insurance requirement that all equipment must have been tested by a qualified electrician prior to the show.
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Kettles: These are prohibited in the exhibition halls
Leaflets: It is prohibited to hand out leaflets on the door or in the aisles; you can do this from your stand. Your co-operation is appreciated. Please ensure that any fixing agent used will not cause damage to the exhibition hall - no bolts, tacks, pins etc. are allowed, blue tack should be used in place of sellotape.
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Opening Times:
10am – 5pm Saturday
10am – 4.30pm Sunday
Be advised we open at 9.30am each day to allow early entry to pre-booked visitors, provided trade are ready and aisles are clear.
Organisers' Mobile and Emergency Number: 07831 775450 Sally Dodds, 07825 624816 Iain MacRae
Organisers’ Office: Please ensure if arriving on Friday you check in at the temporary Organisers Office under the Willis Organ in the main hall. Souvenir Show Guide, black bag, badges, tablecloths and furniture will be issued from here. The Organisers Office will then move into Palm Court for the duration of the show.
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Presentation: All stands should be complete, ready and staffed at least 30 minutes before the public opening times. Equally, we expect every stand to remain fully staffed for the entire duration of the exhibition. It is our aim to present the best possible image of the hobby to the public. Throughout the show please make every effort to assist in this aim, particularly by ensuring that your stand is clean, tidy and well presented with your name and stand number clearly on display.
Refuse Collection: A black bag may be collected from the Information Office. Please leave any rubbish in a black bag by your stand for collection after the show closes each evening.
Restaurant and Licensed Bar: Opening times to be confirmed
Security: Security will be provided throughout the weekend. Could all exhibitors please ensure that all items on stands and layouts are covered when you leave the exhibition hall (with your own cloths). It may be advisable, if possible, not to leave any extremely valuable items in the hall overnight.
Setting up: Upon arrival report to the Information Point under the Willis Organ in the Great Hall to collect your welcome pack. Your designated area will have been marked out as per your space booking instructions. Do not exceed your designated area. Alexandra Palace are very strict with regard to space allocation, anyone found to be exceeding this will be asked to adjust their stand accordingly, and we reserve the right to charge for extra space taken as a result.
You will be given a free tea/coffee voucher within your welcome pack. This can be used on Friday for set up at the Willis café situated in the Great Hall.
We reserve the right to stop the entry of vehicles into the Great Hall if it is deemed unsafe during set up and break down.
Show Guide: A complimentary show guide can be collected from the Information Office.
Stand Build: Please ensure when putting up posters etc on the Velcro boards that you use Velcro dots only. Please do not use post it notes to display prices etc on you stand, labels must be 11/2” – 2” only.
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Tablecloths: All table tops should be covered and we would ask you to use Festival of Railway Modelling tablecloths only. Can we please ask that you do not put these on the floor. We do try to keep them as clean as possible. Please bring your own cloths to cover your stand once set up as we cannot give extras for this. Tablecloths may be collected from the information point (one per table booked). Please ensure they are returned to the Information Office on Sunday after the show closes. Any tablecloths borrowed and not returned will be charged for at a cost of £35.00 each.
Trading: Please note that all products are to be sold from your stand. No items are to be sold from the aisles or on the floor.
Undercutting: As Organisers’ of the event we would request that traders do not enter into a price war by undercutting. This is not in the best interest of the show or the hobby.
Unloading/Exhibitors Car Park: After unloading please move your vehicles to the Exhibitors Car Park. All cars in the Exhibitors Car Park must display their vehicle pass at all times.
Vehicles: are left at the owner's risk. The organisers do not take any responsibility for any damage.
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